Intonate Ltd. (“Intonate,” “we,” “us,” “our,” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”), individuals who register to use the Services as defined below (“Customers”), This Privacy Statement describes Intonate’s privacy practices in relation to the use of the Company’s Web sites and the related applications, services, and programs offered by Intonate (collectively, the “Services”), as well as individuals’ choices regarding use, access and correction of personal information.
Web site covered
When expressing an interest in obtaining additional information about the Services, or registering to use the Web sites or other Services, or registering for an event, Intonate requires you to provide the Company with personal contact information, such as name, email address, phone number, (“Required Contact Information”). When purchasing the Services, Intonate may also require you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). Intonate may also ask you to provide additional information, such as query topics, number of employees, or industry (“Optional Information”).
Required Contact Information, Billing Information, and any other information you submit to Intonate to or through the Services are referred to collectively as “Data.”
As you navigate the Company’s Web sites, Intonate may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).
Use of information collected
The Company uses Data about Intonate Customers to perform the services requested. For example, if you fill out a “Get in Touch” form, the Company will use the information provided to contact you about your interest in the Services.
The Company also uses Data about Intonate contacts to plan and host corporate events, host online forums and social networks in which event contacts may participate, and to populate online profiles for contacts on the Company’s Web sites.
The Company may also use Data about Intonate Customers and Contacts for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, its affiliates, and its partners, such as information about promotions or events.
Intonate may also receive information about Customers and Attendees from other sources, including third parties from whom we have purchased data, and combine this information with Data we already have about you. This helps us to update, expand and analyze our records, identify new customers, and create more tailored advertising to provide products and services that may be of interest to you.
Uses made of the information
We use information held about you in the following ways:
· to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
· to provide you with information about other goods and services we offer that are similar to those that you have already subscribed for, purchased or enquired about;
· to provide you, or permit selected third parties to provide you, with information about, content, goods or services we feel may interest you, subject to your consent. You may unsubscribe from any communications by electronic means at any further date;
· to notify you about changes to our service;
· to ensure that content from our site and mobile applications is presented in the most effective manner for you and for your device.
· to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
· to improve our site and mobile applications to ensure that content is presented in the most effective manner for you and for your device;
· to allow you to participate in interactive features of our service, when you choose to do so;
· as part of our efforts to keep our site and mobile applications safe and secure;
· to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
· to make suggestions and recommendations to you and other users of our site or mobile applications about content, goods or services that may interest you or them.
· To customize certain features of the services to provide you with an enhanced experience.
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you.
We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
We may share your information with selected third parties including:
· Business partners, suppliers and sub-contractors for the performance of any contract we enter into with you.
We may disclose your personal information to third parties in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
Web Site Navigational Information
Cookies, Web Beacons and IP Addresses
Intonate uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). As described more fully below, we and our partners use these cookies or similar technologies to analyze trends, administer Web sites and Services, track users’ movements around our Web sites and Services, serve targeted advertisements and gather demographic information about our user base as a whole. This section describes the types of Web Site Navigational Information used on the Company’s Web sites and Services, and how this information may be used.
Log Files, IP Addresses, URLs and Other Data
As is true of most Web sites, we gather certain information automatically to analyze trends in the aggregate and administer our Web sites and Services. This information may include your Internet Protocol (IP) address (or the proxy server you use to access the World Wide Web), device and application identification numbers, your location, your browser type, your Internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage. Due to Internet communications standards, when you visit or use the Company’s Websites and Services, we automatically receive the URL of the website from which you came and the website to which you go when you leave our Website. This information is used to analyze overall trends, to help us improve our Websites and Services, to track and aggregate non-personal information, and to provide the Websites and Services. For example, Intonate uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites. Intonate also collects IP addresses from Customers when they log into the Services as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.
Social Media Features and Single Sign-on
Do Not Track
Currently, various browsers — including Internet Explorer, Firefox, and Safari — offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites’ visited by the user about the user’s browser DNT preference setting. Intonate does not currently commit to responding to browsers’ DNT signals with respect to the Company’s Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. Intonate takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.
Public forums, refer a contact, and customer testimonials
Intonate may provide bulletin boards, blogs, or live chat rooms (e.g. during a webinar) on the Company’s Web site. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Intonate is not responsible for the personal information you choose to submit in these forums.
Intonate may post a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. Intonate obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
Sharing of information collected
Intonate may share Data about Intonate Visitors, Customers and Attendees with the Company’s contracted service providers so that these service providers can provide services on our behalf. These service providers are authorized to use your personal information only as necessary to provide the requested services to us. Without limiting the foregoing, Intonate may also share Data about Intonate Visitors, Customers and Attendees with the Company’s service providers to ensure the quality of information provided, and with third–party social networking and media Web sites, such as Facebook, for marketing and advertising on those Web sites. Intonate does not share, sell, rent, or trade any information with third parties for their promotional purposes.
From time to time, Intonate may partner with other companies to jointly offer products, services, or programs (such as webinars or downloadable content). If you purchase, specifically express interest in, or register for a jointly–offered product, service, or program from or through Intonate, the Company may share Data about Intonate Customers collected in connection with your purchase or expression of interest with our partner(s). Intonate does not control our business partners’ use of the Data and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.
Intonate does not share Data about Intonate contacts with business partners unless: (1) you specifically opt in to such sharing via an event registration form; or (2) you attend a Company event and allow Intonate or any of its business partners to scan your attendee badge or take your details. If you do not wish for your information to be shared in this manner, you may choose not to opt in via event registration forms and elect not to have your badge scanned at Company events. If you choose to share your information with business partners in the manners described above, your information will be subject to the business partners’ respective privacy statements.
Section 4 of this Privacy Statement, Web Site Navigational Information, specifically addresses the information we or third parties collect through cookies and web beacons, and how you can control cookies through your Web browsers. We may also disclose your personal information to any third party with your prior consent.
Intonate reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
International transfer of information collected
The Company primarily stores Data about Intonate Customers and Data about Intonate Contacts in the EU. To facilitate Intonate’s global operations, the Company may transfer and access such information from around the world, permanently or temporarily. This Privacy Statement shall apply even if Intonate transfers Data about Intonate Customers, Contacts or Data about Intonate Attendees to other countries.
Intonate offers Contacts, Customers, and Attendees who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may contact us using the information in the “Get In touch”.
Correcting and updating your information
Intonate may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our Web sites or Services and for a reasonable period of time afterward. We also may retain your information during the period of time needed for Intonate to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.
You may request to review, correct, delete or otherwise modify any of the personal information that you have previously provided to us through the Company’s Web sites and Services. For other requests to access, correct, modify or delete Your Data, please review the “Contacting Us” section below. Requests to access, change, or delete your information will be addressed within a reasonable timeframe. If you are an employee of an Intonate customer, you may also wish to contact your company’s system administrator for assistance in correcting or updating your information.
Intonate’s Customers may electronically submit data or information to Intonate for hosting and processing purposes (“Customer Data”). Intonate will not review, share, distribute, or reference any such Customer Data except within the Intonate group. Customer Data will only be used for the purpose of providing the Services, distributing marketing materials and content or addressing service or technical problems or as may be required by law.
Intonate acknowledges that you have the right to access your personal information. If personal information pertaining to you as an individual has been submitted to us by a Intonate customer (not by yourself directly) and you wish to exercise any rights you may have to access, correct, amend, or delete such data, please inquire with our customer directly. We will refer your request to that customer, and will support them as needed in responding to your request within a reasonable timeframe. If you have submitted this information directly, please contact us at firstname.lastname@example.org for inquiries or requests for removal. We will endeavour to respond and take action within a reasonable timeframe.
Changes to this Privacy Statement
Intonate reserves the right to change this Privacy Statement. Intonate will provide notification of the material changes to this Privacy Statement through the Company’s Web sites at least thirty (30) business days prior to the change taking effect.
Questions regarding this Privacy Statement or the information practices of the Company’s Web sites and Services should be directed to Intonate by emailing safann@Intonate.ie or mailing us at:
10 Sallynoggin Villas
Upper Glenageary Road
What is a cookie?
A cookie is a small piece of data sent by a website’s server to your computer or mobile device and stored in your browser (e.g. Google Chrome, Internet Explorer, Safari). It consists of anonymous information, including a unique user identifier. When you revisit a site or navigate between pages, this data is passed from your browser to the site’s server. With this data, the website is able to ‘remember’ your browser, enabling it to retrieve your user preferences, to personalise your visits and to simplify any sign-in procedures.
All of the information a cookie collects can only be retrieved by the website server that sent the cookie to your browser.
Cookies on Intonate Websites
We use the following Cookies on sections of Intonate sites and the mobile applications:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a live chat or make use of other services.
Analytical/performance cookies. They are set by Intonate and third parties, including MailChimp and Google Analytics. Performance cookies allow us to collect statistical information about our visitors, such as whether they have visited the site before and the pages they view. This information is gathered anonymously – it does NOT enable us to identify who you are. We use these cookies to determine the kind of content and services our visitors value most, which in turn helps us improve our website and its content.
We and third-party vendors, including Google, use first-party cookies and third-party cookies together to inform, optimise and serve ads based on users’ past visits to this website. We use data from Google’s Interest-based advertising or 3rd-party audience data (such as age, gender and interests) with Google Analytics to understand who our users are in order to create a better experience for them while visiting our website. We may use Remarketing with Google Analytics, MailChimp, Go-Daddy, Hubspot and Facebook Group to advertise online. Third-party vendors, including Google, show our ads on sites across the Internet.
Internet users can opt out of Google Analytics for Display Advertising and customise Google Display Network ads using the Ads Settings found here: www.google.com/settings/ads.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Some of the cookies set on our website are served by third parties and not directly related to Intonate or our partners. For example, you may occasionally find a page on Intonate.ie or its subsidiaries that includes a video embedded from YouTube. Service providers such as YouTube set their own cookies on your web browser. We do not control which cookies are set by third parties or how the cookie information is used – a cookie can only be accessed by the party who set it. For more information on these cookies, please visit the third-party website in question.
Cookies are meant to improve the user experience, but some users prefer to set restrictions on the types of cookies that can be stored on their computer or mobile phone.
By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies.
It is important to note that you will lose some functions of a website if you choose to restrict or disable its cookies.
If you have any questions regarding your data please contact us at Safann@Intonate.ie.